Terms & Conditions

Personal Information

Organic Home Enterprises (hereby referred to as ‘Organic Home’ or the ‘company’) is the licensed owner of Organic Home mobile apps and the website organic-home.in (”The Site”). ORGANIC HOME respects your privacy. This Privacy Policy clearly defines the manner your data is collected and used by ORGANIC HOME on the site and via mobile apps. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site/Apps you agree to the collection and use of your data by ORGANIC HOME in the manner provided in this Privacy Policy.

Services overview

As part of the registration process, ORGANIC HOME may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site/apps you visit/access, the links you click on the site/apps, the number of times you access the page and any such browsing information.


Organic Home Services may be available to only select geographies in India. If you are a minor i.e. under the age of 18 years but at least 13 years of age you may use the Site/apps only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below 18 years your parents or legal guardians can transact on your behalf if they are registered users. You are prohibited from purchasing any material which is for adult consumption and the sale of which to minors is prohibited

License & Site/Apps access

ORGANIC HOME grants you a limited sub-license to access and make personal use of this site/apps and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of ORGANIC HOME. This license does not include any resale or commercial use of this site/apps or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site/apps or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site/app or any portion of this site/app may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of ORGANIC HOME. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Site/app or of ORGANIC HOME and its affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing the Site/app’s or ORGANIC HOME’s name or trademarks without the express written consent of ORGANIC HOME. Any unauthorized use terminates the permission or license granted by ORGANIC HOME.

Account & Registration Obligations

All shoppers have to register and login for placing orders on the Site/app. You have to keep your account and registration details current and correct for communications related to your purchases from the site/app. By agreeing to the terms and conditions, the shopper agrees to receive promotional communication and newsletters upon registration. The customer can opt out either by unsubscribing in "My Account" or by contacting the customer service.


All the products listed on the Site/app will be sold at MRP unless otherwise specified. The prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the products do not fluctuate on a daily basis but some of the commodities and fresh food prices do change on a daily basis. In case the prices are higher or lower on the date of delivery no additional charges will be collected or refunded as the case may be at the time of the delivery of the order.

Cancellation by the Company / Customer

You as a customer can cancel your order anytime up to the cut-off time of the slot for which you have placed an order by calling our customer service. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders. We will maintain a negative list of all fraudulent transactions and customers and would deny access to them or cancel any orders placed by them.

Cancellation of Farmers Accounts

We work with farmers closely to procure only Organic produce. By registering yourself as a farmer you agree to random inspections by us. Any farmers found to use chemical farming methods will be immediately terminated and ORGANIC HOME reserves the right to properly vet and onboard again should the situation be appropriate.

Cancellation of Local Admin/Area Admin Accounts

We appoint and work with local area admins who we expect to hold up the name of the brand and only supply organic produce to our customers. As a local admin you agree to random inspections by us and will co-operate in all aspects to determine all business is done legally and to the satisfaction of ORGANIC HOME. Any local area admins found to use mal practises or sell chemically produced vegetables and products will be immediately terminated and ORGANIC HOME reserves the right to properly vet and onboard again should the situation be appropriate.